Information We Collect:
a. Personal Information: When you use our website or interact with our services, we may collect personal information such as your name, email address, phone number, passport details, and payment information. This information is necessary for us to process your bookings, respond to your inquiries, and provide you with a seamless experience.
b. Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, operating system, and website usage data. This information is collected to improve our website's functionality, enhance your user experience, and analyze trends to optimize our services.
Use of Information:
a. Provision of Services: We use your personal information to process your bookings, provide you with the requested services, and communicate with you regarding your reservations and inquiries.
b. Communication: We may use your personal information to send you promotional emails, newsletters, and updates about our services. You have the option to opt out of these communications at any time.
c. Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use and disclose information to protect our rights, privacy, safety, or property, or that of our users.
Data Sharing and Disclosure:
a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, accommodation providers, transportation companies, and tour guides. These service providers are obligated to maintain the confidentiality and security of your personal information.
b. Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or subpoena.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security practices and technologies to safeguard your data. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child, please contact us, and we will promptly remove the information.